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How to enable Push Notifications on Mobile?

Intro

This guide will walk you through setting up notifications on both iOS and Android devices.

Before You Begin

Steps

1. Accessing Notification Settings

  • Open the Messcat app on your phone.
  • Go to the "Settings" section.
  • Look for and select "Notifications."

2. Managing Notifications

  • In the Notifications section, you'll see a list of different features within the app that can send you notifications.
  • For each feature, you can use the provided toggle or settings to:

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    • Turn notifications on or off.
    • Customize how you receive them.
    • Messcat lets you choose how you want to receive notifications, with options like Email or Push notifications.
    • Turn on notifications to get the most out of your Messcat experience!

Important Notes About Notifications

  1. iPhone Users (as of April 16, 2024): Notifications on iPhones only work if the Messcat app is added to your home screen.
  2. Home Screen App Users: If you have Messcat on your home screen, it's recommended to delete the current version and re-add it. This will ensure you have the latest updates and features.
  3. iOS Compatibility: Notifications are supported on devices running iOS 15 and later. If you're having trouble receiving notifications and your device meets this requirement, please contact our customer support for help.

Understanding Messcat Notifications

A table to help you better understand notifications on Messcat

Scenario Messcat Web App Messcat Desktop App WhatsApp - Web & App
Using Messcat Web App On Off Off (if using Messcat platform)
Using Messcat Desktop Off On Off (if using Messcat platform)
Using Both Messcat Apps On On Off (if using Messcat platform)

Additional Information for Android Users

  • Browser Notifications: Remember to enable browser notifications for Messcat in your Android device's browser.
    • For Chrome, enable Chrome notifications.
    • For Google, enable browser notifications from Google.